Terms of Service
These Terms of Service (“Terms”) govern your use of the website operated by BYBV AB (org. nr 559321‑9552), including florinlungu.com and any related online services, digital products, programs, and content provided by BYBV AB (“we,” “us,” or “our”).
By accessing our website or purchasing any of our services, you agree to these Terms. If you do not agree, please do not use our website or services.
We reserve the right to update these Terms at any time. Changes take effect immediately upon publication at this URL. Your continued use of our website or services after changes are published constitutes acceptance of the updated Terms.
Last updated: 2026-03-31
1. About Our Services
BYBV AB is an organizational development and leadership consultancy based in Gothenburg, Sweden. Through our website and platforms, we offer:
- Free content, including articles, newsletters, and resources
- Leadership and organizational assessments
- Keynote speaking and workshops
- Organizational diagnostics and development programs
- Individual coaching and advisory services
- Digital products and online programs
Certain services are available to all website visitors. Other services require registration, application, or payment. Specific terms for paid services are outlined below.
Important distinction: These Terms cover the use of our website and online services. Corporate training programs, consulting engagements, and other tailored services are governed by separate agreements negotiated directly with the client organization.
2. Website Use
By using our website, you agree that you will not:
- Modify, copy, prepare derivative works of, decompile, or reverse engineer any materials or software
- Remove any copyright, trademark, or other proprietary notices
- Disrupt our networks, servers, or services
- Transmit harassing, indecent, obscene, fraudulent, or unlawful material
- Violate any applicable laws or regulations
- Send unauthorized advertising or spam
- Harvest or collect user data without consent
- Infringe the privacy, intellectual property rights, or other rights of third parties
3. Accounts and Registration
Some services may require you to create an account or register.
You are responsible for maintaining the confidentiality of your login credentials and for all activity under your account. You agree to notify us immediately if you become aware of any unauthorized use.
We may suspend or terminate your account if we reasonably believe you have violated these Terms.
4. Purchases and Payments
Pricing: All prices are displayed on our website at the time of purchase and are quoted in the specified currency (typically SEK or EUR). Prices include or exclude VAT as indicated.
Payment processing: Payments are processed securely through Stripe. We do not store your full payment card details. By making a purchase, you agree to Stripe’s terms of service.
Payment plans: Where payment plans are offered, you agree to complete all scheduled payments. Access continues as long as payments are current.
Corporate invoicing: Corporate training and consulting services are invoiced separately under individually agreed contracts.
5. Refund Policy
Refund requests are handled on a case-by-case basis. If you are unsatisfied, contact contact@becomeyourbestversion.com within 14 days of purchase.
For group programs with limited seats, enrollment may prevent another participant from joining. This is considered when reviewing refund requests after a program has started.
Digital products and downloadable content are non-refundable once accessed or downloaded, in accordance with EU consumer rights.
6. Coaching and Program Services
Nature of services: Our coaching and development services are professional development services. They are not therapy, counseling, medical, legal, or financial advice. We do not diagnose, treat, or prescribe.
Your responsibility: Results depend on your engagement and effort. We do not guarantee specific outcomes such as promotions, salary increases, or organizational changes.
Session cancellation and rescheduling (individual coaching): You may cancel or reschedule up to 24 hours before the session. Late cancellations or no-shows are deducted from your package and not rescheduled.
Session recording: Sessions are recorded only with your explicit permission and are used solely for participant benefit.
7. Confidentiality
Our commitment: All information shared during coaching, program sessions, assessments, and related interactions is treated as confidential unless disclosure is required by law or authorized by you in writing.
Group programs: Participants agree to keep all shared personal, professional, or business information confidential outside the group.
Exceptions: Disclosure may occur if required by Swedish law, court order, or regulatory authority. Separate NDAs may be agreed upon where required.
8. Intellectual Property
Our content: All website materials, program content, frameworks, and materials are the intellectual property of BYBV AB or used under license.
Your license: You are granted a limited, personal, non-transferable, non-exclusive license for personal professional development use only.
Third-party licensed materials: Some materials are licensed from third parties, including Maxwell Leadership and Cialdini Institute, and may not be reproduced or distributed.
Your content: If you submit testimonials, comments, or feedback, you grant us a non-exclusive, royalty-free license to use it for marketing unless you state otherwise.
9. Disclaimers
All website content and materials are provided “as is.” To the extent permitted by law, BYBV AB makes no warranties regarding accuracy, reliability, or suitability.
Content is for general informational and professional development purposes only and does not constitute personalized professional advice.
10. Limitation of Liability
To the extent permitted by Swedish and EU law, BYBV AB is not liable for indirect, incidental, or consequential damages.
Total liability shall not exceed the amount paid for the specific service giving rise to the claim.
Nothing limits liability that cannot legally be excluded, including fraud or gross negligence.
11. Links to Third-Party Sites
We are not responsible for external websites linked from our platforms. Use of third-party sites is at your own risk.
12. Termination
We may suspend or terminate access if you breach these Terms. Upon termination, access ceases immediately.
Provisions relating to intellectual property, confidentiality, limitation of liability, and governing law survive termination.
13. Severability
If any provision is found unenforceable, it will be modified or severed without affecting the remaining provisions.
14. Governing Law and Jurisdiction
These Terms are governed by the laws of Sweden. Disputes are subject to the exclusive jurisdiction of the courts of Gothenburg, Sweden.
EU consumers retain mandatory consumer protection rights in their country of residence.
15. Contact Us
BYBV AB
Org. nr: 559321-9552
Pumpgatan 1, 417 55 Gothenburg, Sweden
c/o United Spaces
Email: contact@becomeyourbestversion.com