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Mastering the Cone of Clarity: Choosing the Right Medium for Your Message

Mastering the Cone of Clarity: Choosing the Right Medium for Your Message

by Florin Lungu | Jul 14, 2025 | Clarity, Communication, Trust

Imagine this: Your company decides it’s finally time to bring employees back into the office after months of remote work. The leadership team’s first instinct is quick and easy: “Let’s just send an official email from HR.” But the Head of HR objects...
You Can’t Demand Discretionary Effort, But You Can Unlock It

You Can’t Demand Discretionary Effort, But You Can Unlock It

by Florin Lungu | Jun 26, 2025 | Employee Engagement, Trust

You can’t put it in a contract. You can’t track it in a spreadsheet. And you certainly can’t force it. But you know it when you see it. It’s the person who speaks up with a solution after the meeting has ended. The one who jumps in to help a teammate without being...
Why Your Praise Might Be Falling Flat (and how to fix it without changing who you are as a leader)

Why Your Praise Might Be Falling Flat (and how to fix it without changing who you are as a leader)

by Florin Lungu | May 27, 2025 | Coaching & Mentoring, Leadership Development, Trust

A while ago, I worked with a leader. He didn’t understand why his team seemed… disengaged. He had given them autonomy. He’d challenged them to hit clear targets. He was transparent, efficient, and focused on results. But despite delivering solid outcomes, the energy...
The Recognition Gap: The Silent Killer of Motivation, Trust, and Retention

The Recognition Gap: The Silent Killer of Motivation, Trust, and Retention

by Florin Lungu | May 25, 2025 | Bridging Leadership Gaps, Employee Engagement, Leadership, Trust

He didn’t want praise. He wanted to know it mattered. That’s what stuck with me after a conversation with a frustrated project lead. He’d led a cross-functional team through a brutal sprint. Late nights. High stakes. Solid delivery. The recognition? A generic “thanks...
Trust Isn’t a Bonus: It’s the Operating System – Why Nordic Leadership Depends on It

Trust Isn’t a Bonus: It’s the Operating System – Why Nordic Leadership Depends on It

by Florin Lungu | May 5, 2025 | Bridging Leadership Gaps, Leadership, Team Dynamics & Culture, Trust

Imagine this. You walk into the meeting with a solid plan. Clear structure. Aligned with strategy. You present it. The team nods politely. A few ask clarifying questions. No objections. But then… nothing. No next steps. No energy. The conversation fizzles out. What...
Why Your Best People Leave When You Least Expect It

Why Your Best People Leave When You Least Expect It

by Florin Lungu | May 4, 2025 | Leadership, Team Dynamics & Culture, Trust

Imagine this vividly: You sit at your desk, stunned by the resignation email from your top performer — the brilliant team member you’ve always counted on. This wasn’t just anyone; this was your “go-to” person, someone you’d invested in...
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